FREE WEBINAR
How to grow your hospitality business
Understand simple steps that can help you move forward.
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How to grow your hospitality business
Running a small hospitality business can feel overwhelming, especially when bookings are inconsistent, and it’s not always clear what to do next. Many entrepreneurs are working hard but still struggling to attract customers or grow their income.
This practical webinar is designed to help hospitality business owners understand what’s holding their business back and what simple steps can help them move forward with confidence.
Event Details
Who should attend:
- RHospitality entrepreneurs who run a B&B, lodge, guesthouse, or rooms to rent
- RAre struggling with low or inconsistent bookings
- RFeel unsure how to grow their business
- RAre ready to learn, improve, and do things differently
What entrepreneurs can expect:
- RSimple, practical ways to attract more customers and overcome challenges
- RReal examples of how other hospitality businesses have grown
- RAn introduction to support available to help them take the next step
About our host
With over 25 years of experience across entrepreneurship, tourism, hospitality and economic empowerment, Shireen Onia brings deep expertise in building businesses, leading high-impact programmes and supporting growth across Africa.
She has worked across sectors including retail, hospitality, automotive, manufacturing, beauty, health and sustainability, helping individuals, teams and organisations strengthen their service culture, shift mindsets and unlock new opportunities.
As a board member of Cape Town Tourism and FEDHASA, advisory board member for the Hotel and Hospitality Expo, and Chairlady of the Cape Chamber of Commerce Central Chapter, she brings a strong ecosystem perspective and a passion for helping businesses thrive.
About our guest
Roseline Yende is the Director and Executive Director of Kkape Sands, a boutique hospitality business based in Sea Point, Cape Town. Built from a shared mother-and-daughter dream, Kkape Sands offers thoughtfully designed apartments that combine comfort, local flair and warm, personalised hospitality.
With a background in public relations, brand innovation, hospitality and marketing, Roseline focuses on sales, financial management and the long-term growth of the business. Through the Booking.com programme, she has strengthened her confidence as a hospitality entrepreneur, successfully listed Kkape Sands and secured bookings.
Passionate about beautiful spaces, meaningful guest experiences and the energy of Sea Point, Roseline is now growing Kkape Sands into its second establishment while remaining hands-on in delivering quality, care and attention to detail.
About our Programme Manager
Bahle Mangali is a seasoned programme manager with over 10 years of experience in finance, enterprise development, and township economy growth. As the Programme Manager for the Booking.com Hospitality Growth Programme, he brings a wealth of expertise and a passion for impact. With Bahle at the helm, we expect amazing things from this journey of growth and transformation for entrepreneurs.
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